Like many companies, Havensrock use technology on www.havensrock.com (our website) and in our marketing campaigns to collect information that helps us enhance your online experience, discover how you use our website and measure the effectiveness of those campaigns.
At Havensrock, we respect your concerns about privacy and value the relationship we have with you. The cookies we use allow our website to work and help us to understand what information is most useful to visitors.
What are cookies?
A cookie is a text file containing information which is downloaded to your desktop or laptop computer, tablet or mobile device when you visit our website. Cookies are useful because they allow our website to recognise your device. Cookies are then sent back to our website on each time you visit, enabling the website to “remember” you or your device. A cookie cannot read data off your hard drive or read cookie files created by other sites.
When we refer to cookies throughout this Policy, we intend to cover all similar devices including web beacons and log files. You can find more information about cookies at
The information we collect and why
Examples of the types of information we collect via cookies are:
Please note: we do not collect your name or email address via cookies.
Cookies help us to improve our site and to deliver a better and more personalised service. They enable us to:
The type of cookies we use
When you use our website, the following categories of cookies may be set on your device:
These cookies are set by Havensrock and can be:
How long cookies are stored on your device
The length of time cookies are stored on your device can vary, but they generally fall into two categories: temporary session or persistent cookies.
Temporary session cookies
We use temporary session cookies on all of our secure pages to assign and store a session ID to you so that you can move uninterrupted between the areas of our site. This session ID is also used for internal reporting purposes. It is not personally identifiable to you, and this type of cookie does not leave any retrievable information on your hard drive. Most of our first-party cookies are session cookies which expire when you close your internet browser.
Our first-party analytics cookies are persistent cookies because they are used to help us understand visitor patterns over a longer term or to provide additional functions you have requested in relation to site customisation and saved or stored content. They can be stored on your computer for 24 hours, a week, or several years, depending on the function they’re helping to perform.
The cookies we use on this website
We use the cookies detailed below:
|_ga Google Analytics||www.havensrock.com||Google Analytics||First Party Analytics||Persistent 2 years|
|_gat Google Analytics||www.havensrock.com||Google Analytics||First Party Analytics||Persistent 1 minute|
|_gid Google Analytics||www.havensrock.com||Google Analytics uses these cookies to measure user-interactions||First Party Analytics||Persistent 24 hours|
|wfvt_ Wordfence||www.havensrock.com||Cookie set by the Wordfence Security WordPress plugin which notes information about your general geographic location.||Persistent 24 hours|
|wordfence_verifiedHuman||www.havensrock.com||Cookie set by the Wordfence Security WordPress plugin to protect the site against malicious attacks.||Persistent 24 hours|
In order for us to measure the effectiveness of our marketing communications we collect the following information:
We will only send you relevant news about our products and services in a number of ways including by email, but only if you have previously agreed to receive these marketing communications. When you make an enquiry via our website we will ask if you would like to receive marketing communications.
How to manage cookies
We will only set cookies on your device if you have provided consent. If you are concerned about having cookies on your device, you can use your browser settings to:
You can find out more information about controlling cookies from:
In addition, if you use Firefox or Internet Explorer 11 there is an option to turn on the Do Not Track functionality, which allows you to tell websites not to track you. Google has also published a browser add-on to allow you to choose what information about your websites you visit is sent to Google Analytics, this can be downloaded here. Full details on the cookies set by Google Analytics are published on the Google website.
Please note: if you choose to disable some or all cookies, you may not be able to make full use of our website and some useful features will not work.
Changes to the policy
We will inform you of any changes to this policy by dedicated service emails or by notification on this website.