Give your employees unlimited access to speak to a GP any time day or night, from anywhere in the world.

Having to wait to speak to a GP when you’re feeling unwell can cause worry and stress. And with waiting times for doctors’ appointments at an all-time high, it can mean that employees have prolonged time off work while they wait for a diagnosis or treatment.

That’s where Med24 can help.

Using the Med24 app, your employees can speak to a fully qualified, practicing GP, any time day or night, 365 days a year, from wherever they are in the world. Providing peace of mind and fast access to medical advice when it’s needed most.

76% of callers to Med24 get the diagnosis or advice they need without having to see another medical professional.

How it helps you

  • Having to wait to see a GP can be frustrating and may result in prolonged illness . So its reassuring to know that your employees can book a call or real time ‘face-to-face’ eConsultation with a doctor at a time and place to suit them.
  • Med24’s private prescriptions services means that your employees can get their medication quickly sent to their home or place of work. Getting them on the road to recovery fast.
  • Your employees can access Health monitor which stores their medical notes and can help them to find nearby healthcare services. Great when they are on the move and need medical support away from home.
  • Not being able get a GP appointment can cause unnecessary sickness absence, as well as employees coming to work when they are not well – making their health issues worse. Med24 provides your staff with peace of mind, that they can quickly get medical advice when they need it most.
  • Med24 is a cost-effective employee benefit. As an employer it can help you to:
    • Manage employee sickness absence
    • Boost employee engagement as staff really value it
    • Put your people in control of their healthcare needs

How it helps your employees

Med24 gives your employees access to a GP surgery, 24/7, 365 days a year.  They can use it to speak to a practising GP over the phone or face-to-face via a webcam.

  • Unlimited use. Employee can use the service as often as they need to.
  • It’s a GP surgery, in your pocket – employees can access it at home, work or on the move. Giving them fast and convenient medical support.
  • Med24 can be accessed from anywhere in the world and your employees’ loved ones can use it too. So, they have peace of mind that they and their family can get the medical support they need, when they really need it.
  • All Med24’s GPs have the relevant qualifications as your employees’ NHS GP. They can speak to them for;
    • A diagnosis
    • Medical advice
    • A prescription
    • And for referrals
  • Med24 removes the worry of having to wait for an NHS appointment.
  • Your employees can use the app to discover a world of useful health information or to find local healthcare services. Putting them in control.

Case Studies


Mrs AI had been diagnosed as having a rheumatic condition and had been seen by a specialist but she did not fully understand the nature of the condition or the  implications of her treatment. During a 20 minute consultation the doctor was able to provide clarity and answer Mrs AI’s questions about its future management.

Mrs AI, 66 years old, London

This lady telephoned about her 2-year old son who had a cold with a mild temperature. Although he was not particularly unwell, she wanted advice on how to deal with the temperature. During a 15 minute consultation the doctor gave her the appropriate advice and was able to reassure Mrs JR.

Mrs JR, 32 years old, Lancashire

He had developed a swelling in his neck.  His GP had said that it was a goiter, but Mr TC had not fully understood the information he had been given.  The GP Advice Line doctor explained that the swelling was an enlargement of the thyroid gland during an 11 minute consultation. He discussed the possible causes and was able to reassure Mr TC that the treatment proposed by his own GP was appropriate.

Mr TC, 55 years old, Cardiff

Call us today for more information on 020 3327 5700
or email us at med24@havensrock.com

Med24 is provided by Medical Solutions
The Med 24 service is not regulated by the Financial Conduct Authority